We recently released our 2021 Efficiency and Productivity Reports which highlight the number of hours charged to clients, as well as the revenue produced, by various personnel within firms. This data is often utilised by firms to assess excess capacity amongst its resources, as well as set salaries and performance targets, finetune budgets and forecast…

Read More

How Can Write Offs be Better Managed? As part of our recent June Benchmarking Survey, write off averages seemingly suggested an improvement for the 2017 financial year, with ten of the seventeen regions reporting a better result. That said, we continue to see some pretty significant results within a number of firms individually leading us…

Read More

Is Your Firm as Efficient and Productive as it Could Be In September we released our latest efficiency and productivity benchmarks based on the 2016 FY. I thought it may be helpful to revisit some of the traditional targets firms have historically utilised and comment on some more recent trends within this space. So, two…

Read More